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❓ Frequently Asked Questions (FAQs)
Welcome to the Bazar Online Help Center. Find quick answers to the most common questions our customers ask.
📦 Orders & Delivery
Q1: How do I place an order?
👉 Simply browse your favourite category, select a product, click “Add to Cart,” and proceed to checkout.
Q2: How long does delivery take?
👉 Orders are usually delivered within 2 to 5 business days across Pakistan.
Q3: How much is the delivery fee?
👉 Delivery charges vary by location and weight but usually range from Rs. 250 to Rs. 350.
Q4: Can I track my order?
👉 Yes! Once your order is shipped, we’ll send you a tracking number via WhatsApp or Email.
💳 Payments
Q5: What payment methods are accepted?
👉 We currently support:
- Cash on Delivery (COD)
- Bank Transfer (in selected cases)
Q6: Is online payment available?
👉 We’re working on adding secure online payment options soon!
🔁 Returns & Refunds
Q7: What is your return policy?
👉 You can return a product within 7 days if it is:
- Damaged or defective
- Incorrect item sent
Q8: How do I request a return or refund?
👉 Contact us via WhatsApp with your order number and photos of the product. Our team will guide you step by step.
📲 Account & Support
Q9: Do I need to create an account to order?
👉 No account is required, but creating one helps you track orders and receive exclusive deals.
Q10: How can I contact customer support?
👉 WhatsApp us at [+92 3098899061] or email us at abdulsaboorbuisness1@abdulsaboorbuisness1gmail.com
🛍️ Product & Stock
Q11: How do I know if a product is in stock?
👉 If you see the “Add to Cart” button, the item is available. Otherwise, it’s out of stock.
Q12: Do you restock sold-out items?
👉 Yes, we restock popular items regularly. Follow us on Instagram to get restock alerts.